SHIPPING INFORMATION
IMPORTANT INFORMATION ON SHIPPING TO OTHER COUNTRIES
International shipments may be subject to customs duties, taxes, and other fees that are not included in the total price.
Deliveries within Germany
We generally ship via DHL. In individual cases, we reserve the right to choose a different shipping service provider (DPD or UPS) or a different shipping method.
We charge a flat rate of €6.99, regardless of how many items are ordered. Bulky goods / engines / OHVALE motorcycles / IMR motorcycles / YCF motorcycles are excluded from this rule.
For goods ordered directly from the manufacturer, wholesaler or importer on behalf of the customer, additional shipping costs may apply.
Unless otherwise stated, the delivery time for items in stock is between 2 to 5 working days. Please note that typically 1 to 3 working days are attributable to the shipping service provider.
Deliveries within EU countries
We also deliver to many EU countries, generally via DHL. In individual cases, we reserve the right to choose a different shipping method or shipping type.
The selection of the EU country is made during the ordering process; the exact shipping costs will be displayed in the shopping cart before the order is completed.
If registration and/or ordering is not possible, it may be because the country you reside in is excluded from delivery. In this case, please contact us by email and provide the delivery address and the items you wish to order. We will check individually whether shipping is possible and under what conditions.
Self-collection
Please note that we are primarily an online retailer. If you choose the "self-collection" option, please arrange an appointment by phone or email.
GENERAL SHIPPING INFORMATION
In the following table you will find shipping options, shipping costs and delivery times.
SHIPPING OPTIONS
| Option | Costs | Delivery Times |
|---|---|---|
| Germany | €6.99 | 1 - 3 working days |
| EU Countries | €15.99 | 3 - 5 working days |
| Non-EU European Countries | €23.99 | 5 - 7 working days |
| Worldwide | €36.99 | 7 - 10 working days |
COUNTRIES WE SHIP TO
Afghanistan, Egypt, Åland Islands, Albania, Algeria, American Samoa, U.S. Virgin Islands, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Equatorial Guinea, Argentina, Armenia, Aruba, Azerbaijan, Ethiopia, Australia, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Plurinational State of, Bonaire, Sint Eustatius and Saba, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Virgin Islands, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cayman Islands, Chile, China, Cook Islands, Costa Rica, Côte d'Ivoire, Curaçao, Denmark, Democratic Republic of the Congo, Germany, Dominica, Dominican Republic, Djibouti, Ecuador, El Salvador, Eritrea, Estonia, Eswatini, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Grenada, Greece, Greenland, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, India, Indonesia, Isle of Man, Iraq, Ireland, Iceland, Israel, Italy, Jamaica, Japan, Yemen, Jersey, Jordan, Cambodia, Cameroon, Canada, Kazakhstan, Qatar, Kenya, Kyrgyzstan, Kiribati, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Korea, Republic of, Croatia, Kuwait, Lao People's Democratic Republic, Lesotho, Latvia, Lebanon, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Morocco, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Republic of, Monaco, Mongolia, Montenegro, Montserrat, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Nicaragua, Netherlands, Niger, Nigeria, Niue, Northern Mariana Islands, North Macedonia, Norfolk Island, Norway, Oman, Austria, Pakistan, Palestine, State of, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Réunion, Rwanda, Romania, Saint Martin (French part), Saint-Barthélemy, Sint Maarten (Dutch part), Solomon Islands, Zambia, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Sweden, Switzerland, Senegal, Serbia, Seychelles, Sierra Leone, Zimbabwe, Singapore, Slovakia, Slovenia, Somalia, South Georgia and the South Sandwich Islands, Spain, Sri Lanka, St. Helena, Ascension and Tristan da Cunha, St. Kitts and Nevis, St. Lucia, St. Pierre and Miquelon, St. Vincent and the Grenadines, South Africa, Sudan, South Sudan, Suriname, Svalbard and Jan Mayen, Tajikistan, Taiwan, Province of China, Tanzania, United Republic of, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Chad, Czechia, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, Hungary, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Bolivarian Republic of, United Arab Emirates, United States, United Kingdom, Vietnam, Wallis and Futuna, Christmas Island, Western Sahara, Central African Republic, Cyprus.
Shipping Information / English
Shipping Information
General shipping information
In the following tables you will find shipping options, shipping costs and delivery times.
Deliveries within Germany
We generally ship via DHL. In individual cases, we reserve the right to choose a different shipping service provider (DPD or UPS) or a different shipping method.
We charge a flat rate of €6.99, regardless of how many items are ordered. This rule excludes bulky goods / engines / OHVALE motorcycles / IMR motorcycles / YCF motorcycles.
For goods ordered directly from the manufacturer, wholesaler, or importer on behalf of the customer, additional shipping costs may apply.
Unless otherwise stated, the delivery time for items in stock is 2 to 5 working days. Please note that typically 1 to 3 working days are attributable to the shipping service provider.
Deliveries within EU countries
We also deliver to many EU countries, generally via DHL. In individual cases, we reserve the right to choose a different shipping route or shipping method.
The selection of the EU country is made during the ordering process; the exact shipping costs will be displayed in the shopping cart before the order is completed.
If registration and/or ordering is not possible, it may be because the country you reside in is excluded from delivery. In this case, please contact us by email and provide the delivery address and the items you wish to order. We will check individually whether shipping is possible and under what conditions.
Self-collection
Please note that we are primarily an online retailer. If you choose the “self-collection” option, please arrange an appointment by phone or email.
Important information for shipping to other countries
International shipments can customs, tax and other fees are, not not in total price are.
Shipping information by region
Standard shipping costs (including packaging)
Shipping
delivery times
Germany 5.99 € 2 - 5 working days
EU countries 15.99 € 3 - 7 working days
Countries we ship to
Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic , Hungary, United Kingdom, Cyprus.